Job Description

Do you value empowerment, participation, inclusiveness, and professional responsibility? Can you foster discussion, lead activities, and encourage learners to dive a little deeper into topics? If so, you could excel as a Facilitator II at Spectrum.

Our Facilitators pursue development opportunities focused on facilitation, learner engagement and classroom management excellence. They play a key role in performing all administrative duties that facilitate learning throughout our organization.

As a Facilitator II , you’ll facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods. This is an intermediate level position that requires 3 years of training experience and up to 3 years of experience in the functional area or business unit. It’s a career that develops as you do, with opportunities to grow.

WHAT OUR FACILITATORS ENJOY MOST

• Managing the classroom and participants during training by tracking attendance, addressing inappropriate behavior, and documenting performance
• Shadowing training end-users to gain deeper understanding of how training translates in the business
• Setting up and maintaining hands-on learning labs to ensure the most current equipment is installed and configured
• Pursuing development opportunities to obtain additional expertise and strengthen core skills, building and improving job-related knowledge and leadership skills
• Seeking input from and provides feedback to leaders on success of learners and learning programs

You’ll act as a Subject Matter Expert (SME) to assist the curriculum development team with revisions to existing course content. You’ll participate in task forces, committees, and w ork one-on-one with learners to identify areas of strength and opportunity . If you’re up to the challenge, you’ll find a rewarding career as a Facilitator II.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience: Training delivery experience at professional level or equivalent 3+ years. Experience or equivalent in the functional area and or business unit 3+ years
• Education: Bachelor’s degree or equivalent combination of training and/or work experience
• Technical skills: Can effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook) . Solid knowledge of different learning approaches
• Skills: Critical thinking and analytical skills . Presentation skills to individuals, online and in person. Advanced skills relating to the functional area and or business unit
• Abilities: Ability to read, write, speak, and understand English . Can prioritize and organize effectively . Can communicate orally and in writing in a clear and straightforward manner . Can communicate with all levels of management and company personnel . Can with the public in a professional manner
• Travel Ability: Office environment.

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth : The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Supportive Teams : Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards: See all the ways we invest in you—at work and in life

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HTR322 2025-58004 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Tags

Full time, Work experience placement, Work at office, Local area,

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