Job Description

Summary/objective:

Are you seeking a rewarding career with a respected company? Join Synergy Equipment Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

We provide high-quality, customer focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house.

As a Pump Assembly Technician, you will build new equipment, repair, test, diagnose technical issues, provide top-quality service, and support our customers effectively.

Essential Functions

• Build new pumps and supporting equipment.
• Complete retrofits and refurbish existing rental fleet as needed.
• Troubleshoot and diagnose a variety of pumps to ensure optimal performance.
• Perform routine maintenance, safety inspections, and equipment checks; inspect, repair, and adjust pumps, completing all documentation accurately.
• Participate in training programs directed by leadership to enhance technical skills and knowledge.
• Maintain tools according to MSHA and OSHA regulations for safe operation.
• Report any unserviceable or unsafe shop tools, equipment, or vehicles to the Manager.
• Handle essential computer tasks, including work orders, parts searches, and email communications.
• Collaborate with coworkers and customers to ensure top-quality equipment and exceed customer expectations.
• Provide exceptional service and support during field visits, overseeing installation, repair, maintenance, and testing.
• Diagnose and resolve technical issues, generate detailed service reports.
• Operate vehicles safely and use field automation systems as needed.
• Understand and address customer needs, providing recommendations and briefings for satisfaction.
• Follow all company procedures and protocols.
• Work with the technical team and share information across the organization.
• Foster positive relationships with customers and provide reasonable accommodations to enable individuals with disabilities to perform essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

Required Education and Experience:

• Experience as a pump technician or in a similar role, ideally within equipment rental, construction, or industrial services.
• Strong mechanical aptitude and troubleshooting skills.
• Knowledge of pumps, hydraulics, electrical systems, and diesel engines.
• Ability to read technical manuals, schematics, and diagrams.
• Flexible schedule and ability to adapt to changing shifts.
• Own tools required.
• Proven service experience in the field.
• Detail-oriented with a focus on quality and customer satisfaction.
• Valid driver's license with a clean driving record.

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

• None

Work Environment

• Environment is consistent with that of a construction environment and equipment yard
• Outdoor exposure to elements

Travel Required

• May require some travel to job sites, which may include several hours of driving.

Physical Demands

• The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Other Duties

Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives.

Additional Eligibility Requirements

At Synergy Equipment, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.

What are the Benefits?

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health savings accounts with company contributions
• 401(k) and Roth retirement plans with company matching
• Company-paid life and disability insurance
• Generous paid time off, including vacation and holidays
• Safety Bonus Program
• Profit Sharing Opportunities
• Boot/PPE Reimbursement Allowance
• Tool Reimbursement Program

At Synergy, we support and prioritize professional growth with comprehensive training and ample career advancement opportunities. Our extensive benefits and supportive work environment reflect our commitment to employees' well-being and long-term success.

Ready to advance your career with a team committed to excellence? Apply now to join Synergy Equipment.

Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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