Job Description

At Thrive, our values are simple: Do the Right Thing, Be a Great Place to Work, and Do Work to be Proud of. Learn more about Thrive Communities at

Salary: $130,000 - $155,000 per year DOE, Salaried/Exempt

Schedule: Full-time; Monday - Friday; May required some evenings or weekends.

By cultivating award-winning workplaces, we foster an environment that delivers outstanding results for our clients and engaged teams. Happy, inspired associates lead to happy, supported residents and properties. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted as a best workplace in Washington and Portland for several consecutive years, Thrive builds on its culture by offering the following benefits:

• Unlimited Vacation Time
• Sick Leave
• Flexible, hybrid schedule
• Employer matched 401k retirement plan
• Paid Holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve ½ day, Christmas Day, and New Year’s Eve ½ day)
• Paid Birthday, Personal Day, and Day of Service
• Bonus Potential
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered Long-term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Opportunities to get involved with company committees (Event Planning, HR Advisory Council, Safety, and more!)
• Company-wide events and recognition

Job Responsibilities:

• Provides supervision, vision, and direction for Community Managers and their teams.
• Participates in Regional Manager meetings, offering strategic input at the team level, providing insight and input on roll outs of new initiatives, policies & procedures.
• Oversees client relations to maintain a positive, collaborative, and trusted partnership.
• Hires, trains, empowers, motivates, supervises, disciplines and terminates associates, as needed. This includes performance reviews and instructing and advising Community Managers of employee procedures and guidelines.
• Holds Community Managers accountable for top quality leasing with a strong awareness of occupancy and exposure.
• Holds Community Managers accountable for partnering closely with the Marketing and Accounting teams to provide market, product, financials, and analytical expertise to leadership team and Clients.
• Reviews and supports the development of site budgets and responsible for the financial success of the portfolio.
• Maintains consistent metrics & KPIs to identify trends and provide input, recommendations and support to regions, as needed.
• Compiles market surveys. Identifies trends and creates plans to reach goals.
• Visits properties on a regular cadence to have a leadership presence and verify quality maintenance, grounds, and leasing office standards of Peerless Presentation.
• Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
• Ensure compliance and adherence with company policies and procedures, employment/payroll laws, OSHA, Fair Housing Law, ADA, Fair Credit Reporting Act, and any other applicable laws pertaining to property management.
• Maintains awareness of property incidents, identifies patterns, and ways to mitigate risk.
• May directly oversee lease-ups.
• Performs any additional duties or tasks as assigned by the Executive team.

Desired Qualifications: 

• 2+ years in Regional/Portfolio Manager role, or equivalent experience to meet the essential functions of the role.
• 5+ years experience in multi-family property management.
• Multi-site experience in on-site property management and/or experience overseeing a minimum of 500 units.
• Lease-up experience highly preferred. 
• Leadership experience overseeing several direct reports
• Proficient in Yardi, On-site, and Microsoft Office Suite.
• Proficient in overseeing budgets and property financials with the ability to pull and analyze complex reports.
• Real Estate Brokers License preferred or will need to obtain within 120 days of employment
• Certified Apartment Portfolio Supervisor (CAPS).
• Driver’s license and insurance coverage (travel to properties is an essential function of the role).

Desired Competencies: 

• Deep understanding of the Client's preferred communication style with the ability to drive results.
• Demonstrated performance leading and building trust with large teams.
• Comfortable with having hard conversations and navigating through conflict in a diplomatic manner.
• Ability to meet deadlines and hold others accountable.
• Must be able to delegate responsibility to others with well thought out direction and to trust and verify accuracy and timely completion.
• Able to make high-quality decisions sometimes in a fast paced environment. 
• Strong understanding of market conditions and trends.
• Ability to effectively communicate both written and verbally.
• Highly Organized and detail oriented.

Work Environment & Physical Requirements:

• Ability to travel to properties within the portfolio on a regular cadence.
• Works from home and/or the Home Office in Seattle, with the ability to attend in-person meetings with clients, Executive team, etc.
• Ability to sit, stand, and walk throughout the day, depending on specific needs.
• Frequently working from a desk using a computer/phone, typing, writing, and utilizing office technology.
• Occasional need to bend, stoop, squat, climb stairs, push, pull, take elevators, and reach above shoulder level.
• Ability to lift, move, or carry items as needed. 

If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization. 

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check Policy

Thrive Communities conducts background checks associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com. 

Thrive Communities reserves the right to modify this policy at any time without notice. 

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