Job Description
Salesforce Business Analyst
Pittsburgh, PA (3 days' on-site)
QUALIFICATIONS
- Experience implementing functional solutions in Salesforce/CRM within a large org (More than 50 users)
- Strong knowledge of and proven experience with Sales Cloud, Service Cloud, Experience Cloud, and/or Salesforce CPQ
- Basic understanding of development tools and practices in Salesforce to facilitate the creation of use cases and the design of project requirements.
- Proven ability to utilize critical thinking, analytical, and problem-solving skills in a fast-paced environment while managing multiple requests
- Ability to understand declarative automation and functions within the Salesforce ecosystem
- Excellent interpersonal and organizational skills and able to communicate effectively with both technical and non-technical customers
- Ability to function as a Business Analyst using the typical suite of BA tools such as documentation and organization of workshops to gather business requirements
PREFERRED
- Salesforce Admin and/or Advanced Admin Certifications
- Experience with Integrations and third-party applications involving Salesforce
- Experience with Agile and/or Kanban development principles
- Experience with Sales Acceleration and Marketing Automation platforms (Hubspot)
BONUS SKILLS
- Experience with SalesForce CPQ
- Experience with Oracle Integration Cloud or similar middleware would be helpful.
Job Tags
Contract work,