Social and Digital Content Lead Job at Eleven Madison Park, New York, NY

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  • Eleven Madison Park
  • New York, NY

Job Description

Reports to: Marketing Manager  

THIS POSITION IN ENTIRELY IN PERSON

Responsibilities:  

  • Implement and manage social media strategy for 3 current Daniel Humm Hospitality brands, and more as they open/come online (including one restaurant slated to open in 2026) :  
  • Eleven Madison Park (516 k Instagram followers) 
  • Eleven Madison Home (54.4 k Instagram followers) 
  • Clemente Bar (34.1k Instagram followers) 
  • Create short - , medium-, and long-term campaigns together with Marketing Manager  
  • Define KPIs and track performance and engagement of posts  
  • Suggest strategy and content optimization  
  • Meet regularly with key stakeholders to ensure current and accurate content  
  • Assist with ideating and capturing photo and video content at the restaurant and events  
  • Write copy for all posts/ stories  
  • Create and maintain relationships with restaurant colleagues, industry , and our PR agency to foster collaboration and strengthen networks  
  • Work with external partners and collaborators to execute campaigns, including social media campaigns for short- and long-term pop-ups  
  • Manage comments and DMs  
  • Refer customer service requests to the appropriate parties  
  • Refer potential candidates and career inquiries to HR  
  • Maintain Daniel Humm Hospitality websites and update as needed  
  • Manage Google Business and M eta accounts  

 

Desired Skills:  

  • Exceptional written and verbal communication skills  
  • Curiosity : eagerness to learn and grow  
  • Work s well in a collaborative and dynamic environment : an enthusiastic team player  
  • Experience/ i nterest in fine dining and hospitality  
  • Excellent time and project management skills  

 

Experience Required:  

  • 2+ years experience as a social media content creator/ community manager  
  • Experience working in hospitality or restaurant industry preferred  
  • Proven ability to manage and build social media communities  
  • Ability to plan, execute, and measure successful social media campaigns  
  • Ability to maintain voice and visual identity for each individual brand  
  • Proficient with platforms such as Later , Airtable, Canva, etc.  
  • Proficient with Microsoft Office and Adobe Suite (Photoshop/InDesign) 
  • General SEO knowledge  
  • B asic graphic design and photography / video skills preferre d  

Job Tags

Full time, Temporary work, Work at office,

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