Hotel Guest Experience Specialist Job at The Sagamore Resort, Bolton Landing, NY

ZDVZODFWSnBaTW1iRVlJTEFJeHJZRm5IMlE9PQ==
  • The Sagamore Resort
  • Bolton Landing, NY

Job Description

Hotel Guest Experience Specialist Join the team at one of Lake George’s most iconic destinations! The Sagamore Resort is seeking a Guest Experience Specialist who are passionate about creating unforgettable guest experiences. As a Guest Experience Specialist, you’ll be the go-to expert for all things Sagamore and Lake George — helping guests make the most of their stay by offering personalized recommendations, coordinating special requests, and adding those memorable touches that turn a good vacation into a great one. What You Will Do:

  • Greet guests with warmth and enthusiasm, making every interaction feel special
  • Provide expert recommendations on resort amenities, local attractions, restaurants, and events
  • Coordinate dining reservations, recreational activities, and transportation
  • Arrange special guest requests, from flower deliveries to surprise amenities
  • Assist with VIP arrivals and departures to ensure a seamless experience
  • Stay informed on resort packages, hours of operation, and daily happenings
  • Handle guest concerns with care and escalate when necessary
Qualifications:
  • Strong interpersonal and communication skills
  • Positive, proactive, and guest-first mindset
  • Detail-oriented with strong organizational skills
  • Flexible schedule including weekends and holidays
  • Familiarity with the Lake George region is a plus

Job Tags

Full time, Local area, Flexible hours,

Similar Jobs

Carle Health

Oncology Social Worker LSW - Oncology Navigation Job at Carle Health

 ...Overview The Oncology Counselor and Social Worker is a core member of the oncology navigation and supportive care team, providing...  ...Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with... 

State of Florida

MONITORING & TECH ASSISTANCE ANALYST OPS - 60934065 Job at State of Florida

 ...Requisition No:865774 Agency: Children and Families Working Title: MONITORING & TECH ASSISTANCE ANALYST OPS - 60934065 Position Number:60934065 Salary: Hourly Rate: $30.00 (OPS) Posting Closing Date: 01/16/2026 Total Compensation Estimator... 

Tolmar

Supplier Quality Engineering Specialist II Job at Tolmar

 ...& Experience Bachelors degree in scientific discipline required. Four or more years of experience in the pharmaceutical or medical device industry with at least two years in a QA/QC roll required. Supplier and raw material management program experience preferred... 

Ck Specialty Insurance Associates, Inc

Associate Underwriter Job at Ck Specialty Insurance Associates, Inc

 ...about what's ahead. What You'll be Doing The Associate Underwriter plays a critical role in supporting the underwriting team by...  ...Paid Time Off, Vacation, and Sick leave ~ Tuition reimbursement ~ Disability insurance ~ Remote work flexibility... 

Child Care Resources Inc.

Child Care Subsidy Navigator Level I or II Job at Child Care Resources Inc.

 ...consumerinformationandresourcesavailabletoenablethemtoachieve self-sufficiency (i.e. tax information, community resources, housing, etc.). Havedirector-delegatedauthorityforcertificationofchildcareservices,placementofchildrenin appropriate child...